Thursday, May 28, 2009


I was in a strategic session one day when we became bogged down on a technical point. It so happened my IT head was out that day; so, I asked his bright intern to join us. I asked the intern to clear up our confusion. He answered our inquiry and we went back to work. The next day my IT head visited me early. His intern had called him the evening before and told him about his visit to our session. The intern was nervous because he was not sure he had given us a correct answer to our inquiry. In fact he had given us an incorrect answer which caused us to waste an entire afternoon of work and cause unnecessary expense due to travel. I asked my IT head why this had happened. He remarked the young man was afraid to admit HE DID NOT KNOW. His fear was dealt with but his reputation was seriously bruised!! If you don't know when asked you must answer,"I DON'T KNOW"!!

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